Agreebase does not arbitrate, mediate, or rule on disagreements between parties. If a dispute comes up over something sealed through Agreebase, one side says the terms were different, or that a signature wasn't really theirs, or that the arrangement isn't what the record shows, the record and its artifacts are the evidence available. Agreebase itself isn't a party to resolving what that evidence means.
What to gather
Everything a sealed record produces is designed to be checkable independently of Agreebase, and it's exactly what you'd want on hand if a disagreement comes up:
- The confirmation email and, for agreements and declarations, the signed PDF: the human-readable record of the exact text that was sealed, and who completed which signature methods.
- The AGR reference: needed to look anything else up.
- The evidence metadata package, which lists each participant's completed signature method, when it was completed, and the channel used.
- The blockchain transaction hash: the independent, Agreebase-agnostic proof that a specific hash (or, if enabled, specific text) existed at a specific time.
See Manage a record for where to retrieve these if you didn't keep the originals.
What checking that evidence actually shows
Running Verify a record or the manual comparison in Comparing document hashes tells you, independently of anyone's say-so, whether a given document or hash matches what was sealed, and whether that sealed version is still the current authority or has since been superseded by an amendment; see Blockchain and permanence for what the on-chain record specifically preserves. This is useful in a dispute precisely because a third party, a mediator, a counterparty's counsel, a court, can run the same check themselves without needing to trust either side's copy of the document.
What this evidence does not do is establish the parties' legal capacity, the truth of the statements in the record, or whether the arrangement is enforceable in a given jurisdiction; see Limitations and availability for those boundaries. A verified match tells you the text and the signatures are what they claim to be; it doesn't settle whether the underlying arrangement was fair, legal, or still in force by other means.
If you want a dispute-resolution process in advance
Agreebase doesn't provide one itself, but nothing stops you from writing your own into the agreement text; a clause naming a mediator, an arbitration process, or a governing jurisdiction is ordinary contract content and fits within the same word limit as the rest of the body. If you're using the smart-template assistant to draft, you can ask it to include one.